Uber – We don’t want to hear from you

A couple of days ago, I began receiving Uber (the private taxi service) emails for a guy named “Troy” to my gmail account that clearly has my own name, not his. I tried to find some kind of link in the email for “Hey, if this isn’t the right email, please let us know”, but there was no such link. If I reply to the email, Uber replies “Hi there. We’re sorry. You’ve contacted an address that does not accept incoming email.” Then they direct me to their FAQ. Oh, and I can sign up if I want to contact their tech support.

Hey Uber, since you didn’t bother to use email verification when people sign up, I could put anyone’s name in and have them receive annoying useless emails from you. Whee.

Same goes for Lyft. I started getting emails from them also, with no verification that they had the right address.

Then I got an email for a Jon White who purchased an Uber gift card, and he has an email address that bears no resemblance to mine at all. Yet I received it.

Uber, your technical abilities suck publicly. Start using email verification when people sign up like everyone else has been doing for 20 years. And make it easier for people to contact your tech support with issues without signing up for your service. I’m not only not a customer, now I never want to be one.

So for now, I will just block them and their gift card service.

Update: I stopped receiving Uber and Lyft messages, but someone named Ron White (probably not the comedian) is still trying to use my email to sign up for things. Or he’s stupid and isn’t checking his auto-correct.

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